Refund policy

Effective Immediately 12/22/21 We have chosen to enforce a FINAL SALE POLICY in response to COVID-19 until further notice. We are continuing to make sure your orders are processed safely; we can't ensure that the returns/exchanges are the same which could put the team at risk.

Thank you for your understanding and support. 

Please stay healthy and safe

-Lola

NO CANCELLATIONS. NO REFUNDS. STORE CREDIT ONLY. 

Returns

Refunds are not provided; however returns/exchanges are accepted within 7 days (returns should be posted marked no later than 7 days of the delivery date). All returns will be refunded via a store credit in the form of an E-Gift Card. Customers are responsible for Return/Exchange shipping unless the order was filled in error.

Sale items are FINAL SALE and are NOT eligible for exchange or store credit.

 

Conditions

Items must be returned unworn, undamaged, unused, and unwashed with the original tags attached.

**Please be careful of makeup or deodorant rubbing off on the garment. It will not be accepted.

SWIMWEAR, BODYSUITS & LINGERIE

May not be returned. NO EXECEPTION!

 

Damaged Items

If you receive an item that is damaged, please contact customer service immediately by sending an email to: info@lolasclozit.com.

or via phone (240)422-2499

Please allow 3-5 business days for us to process your return.

 

RETURNS

Lola's Clozit

712 H Street, NE 

Unit#959

Washington, DC 20002